Shipping Policy
Effective Date: August 8, 2026
Thank you for shopping with The Conjure Room. Every order is handcrafted, carefully packaged, and prepared with intention before it leaves our studio. We are committed to providing a smooth shipping experience while ensuring your products arrive safely.
Order Processing
All orders are processed within 2–5 business days (Monday through Friday, excluding holidays).
Because our ritual products are handcrafted and prepared in small batches, processing times may vary during holidays, promotions, or periods of high order volume.
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Shipping Methods
We currently ship through trusted carriers, including:
- USPS
- UPS
- FedEx (when applicable)
Shipping times vary depending on your selected shipping method and destination.
Estimated delivery times begin after your order has been processed.
Estimated Delivery Times
United States
- Standard Shipping: 3–7 Business Days
- Expedited Shipping (when available): 1–3 Business Days
Please note that delivery estimates are provided by the shipping carrier and are not guaranteed.
Tracking Your Order
Once your order ships, you will receive a tracking number via email.
Tracking information may take up to 24–48 hours to update after your package has been scanned by the shipping carrier.
Shipping Delays
While we make every effort to ship orders promptly, The Conjure Room is not responsible for shipping delays caused by:
- Weather conditions
- Carrier delays
- Natural disasters
- Holidays
- High shipping volume
- Incorrect delivery information
- Events beyond our control
Incorrect Shipping Address
Customers are responsible for providing an accurate shipping address at checkout.
If an incorrect or incomplete address is entered, The Conjure Room is not responsible for delayed or undeliverable packages.
If a package is returned to us due to an incorrect address, the customer will be responsible for any additional shipping charges required to resend the package.
Lost or Missing Packages
If your package is marked as delivered but cannot be located, or if it has been lost during transit, please contact us at support@the-conjureroom.com.
To begin a review, you must provide:
- Your order number
- A description of the issue
- Any available tracking information
- Supporting documentation from the shipping carrier, if applicable
Each claim is reviewed individually.
Submission of a claim does not guarantee a refund or replacement.
Damaged Packages
If your order arrives damaged, you must notify us within 48 hours of delivery.
Please email support@the-conjureroom.com with:
- Your order number
- Clear photographs of the damaged item(s)
- Photos of the shipping box
- Photos of the shipping label
- Photos of all packaging materials
Failure to provide the requested documentation may result in your claim being denied.
International Shipping
International shipping may be available for select destinations.
Customers are responsible for any applicable:
- Customs duties
- Import taxes
- VAT
- Brokerage fees
- Other government-imposed charges
These fees are not included in your purchase price or shipping charges.
Order Changes & Cancellations
Orders begin processing quickly after they are placed.
For this reason, cancellations or order modifications cannot be guaranteed.
If you need assistance, please contact us immediately at:
Shipping Insurance
If shipping insurance is purchased at checkout, claims will be handled according to the insurance provider's terms and conditions.
If shipping insurance is not purchased, any refund or replacement requests remain subject to review under our Return & Refund Policy.
Questions?
If you have any questions regarding shipping, we're happy to help.
The Conjure Room
📧 Email: support@the-conjureroom.com
📞 Phone: 1-800-270-9554